Shipping Information

To ensure your wig arrives safely and promptly, SILKY STRANDS WIGS LLC offers a variety of shipping options. Below is our shipping details:

1. Shipping Options
   Domestic Shipping (US):

Standard Shipping: Typically takes 3-7 business days. Available for most orders, the cost varies depending on the order size.

Expedited Shipping: Typically takes 1-3 business days and is suitable for orders requiring faster delivery. The cost may be higher.

Primary Shipping Carriers: We primarily use the following shipping carriers:

UPS (United Parcel Service)

FedEx

USPS (United States Postal Service)

International Shipping:

We offer a variety of international shipping options for our international customers. Transit times generally range from 7-21 business days, but vary depending on the destination.

International Shipping Carriers:

DHL: An efficient international express service suitable for urgent deliveries.

FedEx International: A reliable international shipping service with optimized transit times based on the region.

USPS International: An economical shipping option suitable for most countries.

2. Shipping Policy
   Shipping charges are calculated based on the weight and destination of your order. During checkout, shipping charges will be automatically calculated and reflected in the order total.
3. Order Tracking
   Once your order has shipped, you will receive an email with a tracking number. You can enter the tracking number on the shipping company’s website to track your order status in real time.
4. Shipping Issues
   If you encounter any issues during shipping, including delays, loss, or damage, please contact our customer service department as soon as possible. We will be happy to provide a solution.
5. Customs Duties and Import Taxes
   Please note that international orders may incur customs duties and import taxes, which are the responsibility of the customer. The specific charges vary depending on the destination and local regulations.

Thank you for choosing SILKY STRANDS WIGS LLC. We look forward to providing you with excellent service!